Which of the following is NOT an element of ISO 55000?

• A. Leadership
• B. Context of the Organization
• C. Planning
• D. Customer focus

Answer: (D)

ISO 55000 describes an asset management system built around key elements such as leadership, the context of the organization, and planning. These are explicitly part of the framework: leadership refers to top management’s commitment and direction, context of the organization means understanding internal and external issues that affect asset management, and planning involves setting objectives and addressing risks to achieve those objectives. Customer focus, while important for delivering value to stakeholders, is not listed as a separate element in ISO 55000. It’s more about understanding stakeholders and who benefits from asset management, but it isn’t an element named in the standard. So the option that isn’t an element is the one related to customer focus.